Inviting Users Shoutout Connect

Shoutout Connect is an SMS engagement solution for member support. The platform allows for members to opt-in to receive SMS (text) messages from you (the provider) or for you to invite members to receive text messages.

Once a member is invited or opts-in, they'll receive a confirmation message informing them of the program. At any point a member can opt-out by texting "stop", "quit", "end", or "unsubscribe." 

Opt-Ins

A member can opt-in to receiving text messages by texting a keyword (which is supplied by Shoutout) to your shortcode. For example, a member might text "recovery" to 30678 and start receiving messages from your program.

Inviting Users

  • From your Shoutout site, navigate to menu > dashboard > Shoutout Connect > select the desired stream.
  • At the top of the stream page, you'll notice an invitation box which allows you to enter a phone number. After you enter the phone number, tap "invite" and that user will be opted into the program and will start receiving messages from you.
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